SERVICES
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Quality Service is more than a statement at Talon
Systems it is standard business practice.
CONSULTANCY
The senior staff of Talon Systems have over 40 years of experience in the application, specification, design and project management of CCTV and Access Control Systems whether they be Stand alone or integrated network, IP systems.
We are able to offer advice, recommendations and propose solutions, without obligation, for systems that enhance the client needs for cost effective security, facilities management and health & safety of employees.
We at Talon Systems pride ourselves in endeavouring to providing our clients with the best possible after sales service. Talon Systems has always been committed to ongoing training for all staff on health and safety issues and requirements.
PREVENTATIVE AND CORRECTIVE MAINTENANCE
The Provision of scheduled Maintenance is formed to recognize our clients and their value to our business.
As a Preventative Maintenance Service Agreement Client your company will receive:
- Access to our twenty four hour hotline service phone number
- Rapid service response time – maximum 24 hour response time, during normal working hours Mon – Fri, - min 4 hour response time (subject to contract terms) twenty four hours a day seven days per week
- Proactive preventative maintenance – six monthly maintenance visits
- No call out charges
- 30 day Talon Systems account facilities
As a Corrective Maintenance Service Agreement Client your Company will receive:
- The cover described an Option 1, but also allows for any number of visits to site during the contract period to attend to faults on equipment covered. Visit outside the contract parameters are charged at the Preferential Labour Rate.
With both agreements, all parts are chargeable at the current list price.
Are you getting the best out of your access control system?
Some of the benefits available with your Advent access control system:
Parking control: Each controller has capacity for up to 63 parking ‘occupancy’ levels. Each level has a defined occupancy; when the number of people who have entered exceed the quota, no more from that group are able to get into the car park until someone from that group leaves
Energy management: Alarm areas can be used to control lighting and air conditioning to ensure that energy is not operating when the area is unoccupied.
Alarm reporting via email: When alarms occur they can be easily emailed to anyone for verification.
Control of remote sites: The access control system at one site can control access at a number of remote sites/buildings.
Tenant after hour Air Conditioning billing: The Advent access control software can generate reports on after hour air conditioning usage for billing purposes.
Contractor site reporting: The Advent access control software can be set up to report on all contractors on site and the time they spend on site to confirm planned maintenance schedules are being met.
Combined Card and Finger Print Security: CCF (Combined Card and Finger) platform allows a seamless upgrade of any Wiegand 26-bit card reader to biometrics without requiring changes to the Security Access Control System, or access to the identification card database. Using the built in enrolment station the reader can store over 2000 Finger Print templates. You then simply present your card to the card reader and then touch your finger on the CCF Reader. If there is a valid card and fingerprint match, the CCF reader will send the Card details to the door Security Access Control System.
We would like to talk to you further about how you can benefit by making better use of your existing access control system.